Fracking Design - Return Policy

At Fracking Design, we are deeply committed to sustainability and minimizing our environmental impact. We encourage our customers to avoid returning products in order to reduce unnecessary CO2 emissions caused by transportation. Each of our items is unique, handcrafted from recycled materials, making them one-of-a-kind.

We kindly ask that you consider your purchase carefully before finalizing it. However, we understand that sometimes a return may be necessary. If your product is defective or damaged, please reach out to us within 14 days of receiving your order, and we will work with you to find a solution.

Please note, if the product is not damaged or defective, customers will be responsible for the cost of shipping both ways. By choosing to keep your product, you are helping us continue our mission to reduce waste and protect our planet.

Shipping times vary based on your location, but typically, orders within the U.S. will take 5-7 business days. International orders may take 10-14 business days. Please check your email for tracking information once your order ships.

All our products are made using recycled plastic Big Bags from the oil industry, combined with discarded cowhide leather. By using waste materials, we create high-quality, sustainable products with minimal environmental impact.

For individual customers, we do not offer product customization at this time. However, because of the nature of our materials, every item already has a unique look, ensuring that no two products are the same.

However, if you're looking for corporate gifts or an order of more than 50 units, we can fully customize the products to meet your needs. Please contact us for more details on bulk customization options.

We focus on three key areas: Environmental, Social, and Economic impact. We reduce waste by recycling materials, support local communities by working with cooperatives and local producers, promoting fair, transparent, and ethical working conditions throughout our supply chain, and create a profitable business model that sustains these positive impacts over time.